Account Help
Beddr uses Google Sign-In and Apple Sign-In for account access. If you are having trouble signing in, make sure you are using the same sign-in method you originally used to create your account.
Beddr Support
Need help with Beddr? Use this page to find support information, common troubleshooting steps, and contact details.
Contact Support
For help with Beddr, contact us at:
beddr.team@gmail.comResponse Time. We will do our best to respond to support emails as soon as possible.
Common Issues
Competition Help
If a competition code is not working, check that the code was entered correctly and that the competition has not already ended. Competition points are based on recorded locked-in time during the competition date range.
Friends & Lock-In Invites
If you can’t find a friend in search, make sure they have enabled the "Discoverable in search" setting in their own Profile > Friends & Privacy. Lock-in invites appear as a banner inside the app in real time, but only while the recipient has Beddr open — Beddr does not currently send push or device notifications for invites, so an invite won’t appear if the recipient's app is closed or backgrounded at the time it's sent.
Account Deletion
You can delete your account inside the Beddr app from the Profile screen. Deleting your account removes your Beddr profile, stored progress data, friend code, friend requests, friendships, and authentication account. This action cannot be undone.